Domain model
The entities, states and relationships your process really has, written down and agreed before any screen exists.
CUSTOM PLATFORMS
The system your business actually runs on
Internal platforms, portals and workflow tools that replace the spreadsheet everyone edits and nobody trusts.
Map my current process
30 minutes with an engineer, no sales call
What this is
Software shaped around your own process
A custom platform holds the work your business repeats every week: intake, approval, assignment, records, reporting. We model that process as data and roles, then build the screens people use to move it forward. The result replaces shared files and message threads with one system that records who did what and when.
This is for you if
- A spreadsheet holds a process that other people depend on, and only one person really understands it.
- Your team copies the same records between tools by hand, and the copies disagree by the end of the month.
- You can describe your workflow in detail, but no product on the market follows it without heavy workarounds.
This is not the right fit if an off the shelf product already covers about 90 percent of what you need. In that case buy it and spend the budget on configuration and the few integrations around it. We will say so on the first call rather than build something you do not need.
Scope
What we build
Roles and permissions
Who can see, create, approve and export each record, enforced on the server rather than hidden in the interface.
The core workflow
The path a record takes from intake to closed, including the exceptions people currently handle by asking a colleague.
Audit trail
An append only record of every state change with actor and timestamp, so a disputed decision can be reconstructed.
Reporting
Views and exports built on the same data the workflow writes, so operational and reported numbers cannot drift apart.
Admin surface
Screens for your own team to manage users, reference data and configuration without asking us to run a script.
How it goes
From current process to running system
- 01
Process mapping
One to two weeks
We sit with the people doing the work, follow real records end to end and write the model and the exceptions.
- 02
Thin slice
Two to three weeks
One complete path through the system, from intake to closed, running on real data so the model gets tested early.
- 03
Build out
Four to ten weeks
The remaining workflow, permissions, audit trail, reporting and admin screens, shipped in reviewable increments.
- 04
Cutover and handover
One to two weeks
Data migration, parallel running against the old process, then runbooks and a walkthrough with your team.
Artefacts
What you receive
Written record
Process map and domain model document
Permission matrix by role
Decision log with the trade offs we took
Runbook for routine operations
The system
Source code in your own repository
Typed codebase with tests on the workflow paths
Migration scripts and seed data
Admin screens for your team
Operations
Deployment pipeline you can run without us
Environment and configuration reference
Backup and restore procedure, tested once with you
Handover session recording
Everything sits in accounts you own. We never hold sole access to your repository, cloud account or data.
Related work
The rest of this line
AI assistants and agents
Assistants that answer with your own data and agents that finish real tasks.
Integrations and data
APIs, event pipelines and one reliable version of your operational data.
Back up one level
Software development
Custom platforms, AI assistants and the integrations that hold them together.
Web platforms and internal tools built around how your business actually works.
Questions
Questions we get about custom platforms
Next step
Bring the process, not a specification
Book a technical assessment
30 minutes with an engineer, no sales call